Collect Admin Guide
References
ITECH > COLLECT ADMIN > DOCUMENTATION

INTRODUCTION

ADMINISTRATION

Collect Admin is the tool used for the administration of Alpha Xpress
It is used for the monitoring of collectors transaction on the field, performing monthly closure, viweing transaction history and managing commissions.

Login

To login:

  • main Type the Server address on the navigation bar of your browser, then click enter on your keyboard.
  • main Once the login screen is displayed, Enter your Username and your password
  • main Then click on the Login button, you will be given access to the application's home page


Managing login Issues:
When Logging in becomes an issue, it might be for a couple of reasons:
  1. Failure to logout on your last session
  2. Network problems
  3. Server issues
  4. On-going administration on your server

To solve this issues, start by Clearing your Cache To clear your cache, do the following:
  1. Click on the menu button of your Browser/Navigator
  2. Select More tools



  3. Then select Clear browsing data, a modal is displayed
  4. Select/check the checkbox for Cookies and other site data
  5. Also select or check the checkbo for Cached images and files
  6. Then click on the Clear data button to complete the process
  7. Then return to the loogin page and try to login again

Monitoring

This screen is the initial display once the user is logged in to the system. It shows all the transactions Live that are being perfrmed on the field by the collectors

Note: When the transaction is up to the limit as set it the configurations (Setup), the color changes to the color that was set.